Privacy Policy for CricLive

Last Updated: March 13, 2026

Introduction

At CricLive, accessible via our mobile application and website at www.criclive.app, your privacy is a fundamental priority. This Privacy Policy outlines the types of information we collect, how we use it, the measures we take to protect it, and your rights regarding personal data. By downloading, accessing, or using CricLive, you agree to this policy. If you do not agree with any part of this policy, you must discontinue use of our application and website.

We collect information you provide directly, including your name, email address, username, profile picture, support messages, and any details shared through forms or account setup. We may also collect preferences such as favorite teams, leagues, and notification settings. If you sign in with providers like Google or Facebook, we may receive basic profile details such as name and email.
We also collect information automatically, including device model, operating system version, identifiers, IP address, network details, usage behavior, navigation patterns, log data, and crash reports to improve service reliability and performance.

We use your information to provide live cricket scores, commentary, schedules, rankings, statistics, and news; personalize your experience; send alerts and service communications; respond to support requests; improve app performance and features; prevent fraud and abuse; and comply with legal obligations.
With consent where required, we may also send newsletters, promotions, and other product updates. Push notifications can be managed in your device settings at any time.

For users in the EEA or UK, we process personal data based on consent, contract performance, legitimate interests, and legal obligations as applicable. For international transfers, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

We do not sell, trade, or rent personal information for third-party marketing. We share data with trusted providers that support hosting, analytics, crash reporting, notifications, and advertising, including services such as AWS or Google Cloud, Firebase Analytics, Crashlytics or Sentry, OneSignal or Firebase Cloud Messaging, and ad networks like Google AdMob and Meta Audience Network.
We may share anonymized or aggregated insights, disclose data when required by law, and transfer information during business transactions such as a merger or acquisition with appropriate notice.

We retain personal information only as long as needed for the purposes described in this policy or required by law. Account information is retained until deletion request closure (subject to legal retention), usage data is generally retained for 24 months, crash logs for 90 days, and support communications for 3 years after resolution.
We apply reasonable technical and organizational safeguards including encryption in transit, access controls, and regular security reviews. No transmission or storage method is completely secure, and absolute security cannot be guaranteed.

Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, withdraw consent, and request data portability. You may opt out of push notifications from device settings and unsubscribe from marketing emails via unsubscribe links.
Users in the EEA or UK have GDPR rights. California users may have rights under CCPA, including rights to know and delete data. To exercise rights, contact support@criclive.app. We may verify identity before fulfilling requests.

CricLive is not directed to children under 13, or under 16 in the EEA, and we do not knowingly collect personal information from children. If you believe a child has provided personal data without consent, contact support@criclive.app and we will take steps to delete that information as quickly as possible.

Your data may be transferred to and processed in countries outside your residence, including the United States, where data protection laws may differ. We implement safeguards to protect transferred data in line with this policy.
Our platform may link to external sites such as cricket news outlets, stores, YouTube, or social media. We are not responsible for third-party privacy practices, and your interactions with those services are governed by their own policies.

We may update this Privacy Policy to reflect operational, legal, or product changes. Material updates will be posted with a revised Last Updated date and may be communicated through in-app notice or email where appropriate. Continued use after updates constitutes acceptance of revised terms.

For any privacy questions, concerns, or requests, contact our privacy team at support@criclive.app.